Every important asset should have information that the organisation can trust and use. That is the bridge between legacy infrastructure and digital asset management.

The Owner may know what information is needed. But who makes sure the project delivers it? This is where Exchange Information Requirements (EIR) become critical.

The right asset information gives Owners and Infrastructure Authorities the confidence to make better operational, maintenance and investment decisions.

OIR establish the connection between an organisation's strategic objectives and the information it needs to support those objectives. For Asset Owners and Infrastructure Authorities, this is particularly important because the information created during a capital project may be used for decades after construction is complete. But if the organisation has not clearly established what information it needs, the project team cannot be expected to deliver information that supp

Facilities Management is often viewed as something that begins when a building is completed. The construction team finishes the project. The keys are handed over. The Facilities Management team takes responsibility. Maintenance requests begin arriving. But by then, many of the decisions that determine the facility's operational performance have already been made.

When Asset Owners do not clearly specify the information they need, consultants and contractors are left to interpret those requirements for themselves. The consequences may not become apparent until years later. By then, the project team has moved on, but the Asset Owner and Facilities Management team are left to deal with the consequences.

An Asset Owner that invests heavily in physical infrastructure but fails to define and assure the information required to manage it is leaving a significant part of that investment unprotected.

Asset performance does not begin when a facility is occupied. It begins with the Asset Owner.

Modern Facilities Management is not about fixing buildings - it is about ensuring that buildings, infrastructure, and the services they support continue to deliver value throughout their lifecycle.

Building Information Modeling (BIM) is no longer limited to design and construction. When extended into Facility Management (FM), BIM becomes a strategic operations tool