1. How are the courses delivered?

All our courses are held virtually via an online meeting platform. You can attend from anywhere, provided you have a computer and internet access.

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2. What do I need to attend the course?

You are responsible for arranging your own:

• Computer or laptop

• Required software (as stated in the course description)

• Reliable internet connection

We will provide a link to download the necessary course files before your session.

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3. How do I book a course?

You can book a course by completing our online booking form and making the required advance payment.

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4. How will I know my booking is confirmed?

Once your enrolment is complete and payment is received, you will receive a confirmation email containing:

• Your course details

• The course invitation link

• Instructions for downloading course files

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5. What happens if I can’t attend the course?

If you cannot attend a scheduled course, no refund will be issued (see our Refund Policy). You may, however, request to reschedule, subject to availability and our approval.

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6. What if the course is cancelled?

If we cancel a course due to trainer unavailability or other unforeseen reasons, you will be offered a full refund or a transfer to another date at no extra cost.

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7. When will I receive the course materials?

Course materials and file download links will be provided once your booking is confirmed.

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8. Do I need prior knowledge for the course?

Some courses require specific knowledge or skills, while others are beginner-friendly. Check the course description for prerequisites.

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9. Can I share the course link or materials with others?

No. Your course access and materials are for your personal use only and may not be shared, copied, or redistributed without our permission.

10. How do I contact you for support?

You can contact us for any assistance related to bookings, payments, or course access on the details below.

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Contact Us

If you have any questions about these Terms, please contact us at:

Dabisa Consulting (Pty) Ltd

Email: info@dabisa.co.za

Phone: 082 691 3613

Website: https://www.dabisa.co.za

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