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Refund Policy

Effective Date: 8/12/2025

Dabisa Consulting (Pty) Ltd (“we,” “our,” “us”) values your commitment to learning and strives to deliver quality training experiences. This Refund Policy outlines the circumstances under which refunds will be granted for courses booked and paid for in advance through our website.

Advance Payments

  • All course bookings require full payment in advance to secure your place.

  • Payment confirms your acceptance of this Refund Policy.

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Non-Attendance

  • No Refund for Non-Attendance: If you fail to attend a scheduled course for any reason, no refund will be issued.

  • You may request to reschedule your booking to a future course date (subject to availability and our approval).

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Cancellations by Us

  • If we cancel a course due to trainer unavailability, unforeseen circumstances, or insufficient enrolment, you will be entitled to:

    • A full refund of the amount paid; or

    • Transfer of your booking to another course date at no extra cost.

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Cancellations by You

  • If you wish to cancel your booking, you must notify us in writing.

  • Refund eligibility will be assessed as follows:

    • 7 days or more before the course start date: Eligible for a 50% refund or free rescheduling to a future course.

    • Less than 7 days before the course start date: No refund, but you may request rescheduling (subject to availability).

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Refund Processing

  • Approved refunds will be processed within 7–14 business days via the original payment method.

  • Any bank or payment gateway charges are non-refundable.

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Contact for Refund Requests

For all refund and rescheduling requests, please contact:

Dabisa Consulting (Pty) Ltd

Email: info@dabisa.co.za

Phone: 082 691 3613

Website: https://www.dabisa.co.za

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